State Farm® Insurance Agent James Buss
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Denise Wolford
August 7, 2026
"Dustin called me about month ago to come back to State Farm and he is very friendly and his customer service is great."
Rhonda Cribbs
August 6, 2026
"Very good all the way through getting it done quick to reply very polite Dustin handle our insurance deal very well"
Claudia deCurnou
July 24, 2026
"Ricky was very helpful in providing information i need to make a decision on my coverage."
Jason Detreich
July 17, 2026
"Ricky was extremely knowledgeable and made things easy to understand. He was easy to contact and answered all my questions!"
Pamela Fletcher
July 17, 2026
"Rick has been awesome! Took the time to explain what my changes would be and the best times to make them to save me money. In this economy that’s a huge concern. Thank you State Farm and Thank you Rick!!"
Kristina Carpenter
July 16, 2026
"Ricky is the best here! Had a nice conversation with him making sure I didn’t have any questions on my current insurance as well as taking the time to explain additional renters and life insurance ."
LaurieLee Taylor
July 15, 2026
"The agent with State Farm couldn't have been any better help
Thank you so much Ricky Norman,
It was such a pleasure speaking with you today. You made my day and my life so much better
I can't express my gratitude for all you help.
Laura Taylor"
Andrew Davis
July 14, 2026
"Shout-out to Ricky for helping me with my new policy changes and making everything easy to understand. He's a cool guy and very personable. We had a great chat and he got me a good rate on my auto policy."
Charlene Smith
July 10, 2026
"Ricky was very helpful and very pleasant to discuss our auto insurance and help us get great rate"
Noah Armstrong
July 10, 2026
"I've been with James Buss for a while now and they are always very easy to interact with. I purchased a new vehicle, so I called Ricky and he helped get everything set up. He was quick, funny, and personable. Great guy to have on your side"
Freddy Rowell
June 30, 2026
"Diana with the James buss office is literally the best help I have ever gotten from a customer standpoint. She went so far above and beyond. I had a very weird and confusing situation. She found the root of the problem and handled it with ease. Using amazing communication the whole time it felt like I was almost talking to a friend she made me feel very comfortable as a customer during a troubled time. I even first called on a Friday around 3pm and she offered to even work from home during the weekend to help me out. There is absolutely no reason she should have done that, she deserves the utmost recognition and appreciation. 100/10! 5 stars! Absolutely amazing!"
Brandon Mcpeak
June 24, 2026
"I’ve had my insurance through them for years always great communication great people easy to work with. I would highly recommend them."
Kerri-Ann Barrett
June 22, 2026
"It has been a blessing for me working with Ricky. Not only was he able to save me and my company money but he has amazing work ethics. Awesome communicator...."
criss jowers
June 18, 2026
"Deanna was really helpful with answering all of my questions. The text feature vs calling is also really nice instead of sitting on the phone. I love this State Farm office. They are always willing to help you and help with making the best decision for yourself and policy."
Johnny Montana
June 17, 2026
"Incredible human being. Down to earth guy who puts you first. This was months in the making but we made it happen! Shout out to Ricky!"
Ken Gillaspy
June 5, 2026
"This was the best call I can remember for a long time. Dustin should be so busy with people calling him to save money and be happy."
Christina Halley
May 31, 2026
"They take care of you"
Dawn McLean
May 29, 2026
"Recently , recommended by two friends, l spoke with Justin who handled my request professional & welcoming. He assisted me in switching from another auto insurance due to another insurance company being more than double for same coverage. The savings left me grateful. So glad I did not wait any longer. Justin is very professional and right to the point and explains things without you having to figure everything out. Glad to know I am with people that care. Thank you Justin!"
Emily McKinnon
May 22, 2026
"Ricky was great! Got right on what I needed and took care of it!"
Alexander Williams
May 21, 2026
"Mrs.Heather was very friendly and informative for what I needed help with and helped me form an understanding on most of my concerns. Thank you State farm for showing empathy towards those going through hard times and thank you Heather!"
Phyllis Winn
April 30, 2026
"Ricky was extremely professional, helpful, and knowledgeable. He helped to move my vehicles and home policies to one agent saving me money. Thank you very much!"
Tyler Bagley
April 20, 2026
"Ricky has Excellent customer service and and remembers you as a person not just another policy number"
Ronald Smith
April 14, 2026
"Great Experience with Ricky! Really went over everything, very knowledgeable! Great to talk with also! Thank you Ricky!"
Roger Barnett
April 8, 2026
"Ricky was absolutely amazing! His personality and heart SHINES through his work. We are so grateful for his service!"
B W
April 6, 2026
"Called and spoke with Ricky today with some questions about uninsured motorist coverage. Ricky was on top of it and cleared everything up! Great costumer service and enthusiastic about his job! If you need questions answered or in the need for insurance coverage, go see Ricky, he’ll get you right!"