
State Farm® Insurance Agent James Buss
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tracy Pickett
July 11, 2025
"Always friendly knowledgeable and helpful!!!😊"
"Thank you Tracey! We appreciate you! "
Jason Detreich
July 9, 2025
"Ricky made adding a whole life policy a piece of cake"
"We’re so glad we were able to get you and Amber protected! It’s the most important part of what we do! Thank you for your review!!"
Feeling Froggie
July 1, 2025
"Awesome experience, very friendly, & answered all of our questions in detail. Amanda helped us get more affordable coverage for our whole family! So grateful!"
"Thank you so much from James Buss State Farm in Lake Butler for your wonderful review! We’re so happy to hear you now have a better rate and better coverage too! "
Allen Winschel
June 6, 2025
"Deanna was great!!!! She explained everything really clear and simple :) 10/10!!!"
"Thank you for your review Allen! We’re grateful was able to help! Thank you for your business! "
Sean Massey
June 5, 2025
"I talked to Ricky. Fantastic customer service and very thorough with making sure you know what you're signing up for! He's definitely going to be my go-to guy with any insurance questions I have in the future!"
"Thanks for your review Sean! We’re fortunate to have Ricky on our team! "
Ashley Courson
May 27, 2025
"Amanda did a GREAT JOB got everything I needed at a great price thanks to her!!"
"Ashley, thank you so much for your review! We appreciate your business!"
Staynk Dog
May 14, 2025
"Ricky nails it every-time we need ANYTHING. I love it when he answers the phone because as soon as I hear his voice I’m confident my issue or need will be solved with one phone call. That confidence has been earned because he always delivers by being informed, attentive and responsive."
"Thank you for your review! We’re appreciate your confidence in our office and continued business!"
Amby Jordan
May 2, 2025
"Ricky is the best!"
"Thank you Amby! Your 5 star review of our office is very appreciated!"
Elizabeth SEIPLE
April 23, 2025
"Ricky was very professional and helpful with terminating my policy due to my husband and I relocating back to Ohio. Highly recommend!"
"Elizabeth, we appreciate your review and wish you all the best in your new chapter in Ohio. If you’re ever back in Florida, we’d be honored to have you as a customer again!"
Jack
April 10, 2025
"Very helpful and knowledgeable. Experience service. Nice and welcoming feeling."
"Thank you Jack! We are grateful to be your agency of choice! "
Sally Bovio
April 10, 2025
"Deanna was very helpful and knowledgeable about my insurance needs. She was friendly, pleasant and answered all my questions directly. She did not pressure me or try to confuse me with irrelevant details which other insurance companies tried to do, which is why I'm willing to switch after being with my insurance company after 20 years. She has a wonderful phone manner and she made me feel confident about changing companies."
"Sally your review brings us so much joy! This is our goal to provide friendly service with knowledgeable staff that put you at ease knowing you’re in good hands."
Leslie Sasser
April 10, 2025
"Amanda is great! She helped us get new coverage and saved us a lot of money!"
"Leslie we appreciate your review and are thrilled to hear we saved you money! If you know of anyone else we can help, please let Amanda know!"
Barbara Colvin
April 8, 2025
"Ricky was very informative and helpful. It was pleasure talking with him."
"Thank you for the review Barbara! We appreciate you!"
Amberly Fugatt
March 28, 2025
"Amanda was very helpful today in helping me decide about changing insurance companies and becoming a State Farm customer. Her knowledge and attention to my specific needs were awesome! Not only that I am now going to be saving est of $230. Per a month and that is with better coverage! I am beyond excited about my experience today."
"Yes!!We love when we can help customers get better coverage AND cut the cost!"
Gessika Guerra
March 21, 2025
"Ricky is awesome. I had an unusual situation and he handled it well. I was happy with his wonderful service, clear explanations, and his bright personality to transfer my policies. I look forward to being a long term customer. Thanks Ricky!"
"We appreciate your review and are thrilled to hear Ricky helped clarify everything for you! Thanks for trusting James Buss State Farm!"
Jeff Stagg
March 19, 2025
"Amanda was great helping us managed our car insurance and looking us possibly getting life insurance. Thank you so much Amanda. Great customer service!"
"Thank you Jeff! We appreciate you sir! "
Antonella Mcswain
March 17, 2025
"Amanda Buss assisted me this morning with my policy and I couldn’t be happier. She answered all the questions I had. She took the time to explain the details of my policy. I appreciate her professionalism, her transparency, and I would recommend State Farm to anyone Thank you, Amanda."
"Thank you so much for the wonderful review! We appreciate you so much! "
Judy Levers
March 11, 2025
"I could not have asked for a better experience with Ricky Norman . He was patience, kind and very diligent in finding me car and homeowners insurance with the same coverage for a lower cost. He was through and answered my questions without hesitant. I will certainly recommend Ricky in the future to my friends. Judy"
"Thank you Judy! We’re so glad you had a great experience! "
Jason Cody
March 9, 2025
"Great people extremely professional service"
"Thanks Jason! We appreciate you and your many years of loyalty. "
L Y Noel
March 6, 2025
"Ricky Norman was extremely helpful! I really appreciated his honesty and understanding! He'll be my car insurance guy from now on!"
"Thank you so much for the great review! We’re thrilled to hear you had such a great experience with Ricky. "
Wendy Hubbard
March 5, 2025
"Ricky, I would like to say thank you for your time, understanding and most of all patience with all my duplicate questions regarding my new life insurance policy. Your knowledge and willingness to go the extra mile to help was so reassuring. It was like talking business with an old friend. After suffering a traumatic brain injury, it is so easy for confusion and uncertainty to take over. Sometimes, there are some that boost their sales by taking advantage. Selling more than what is needed. But today's experience was everything but that. You were a blessing and a great pleasure to speak with. From the bottom of my heart, THANK YOU! Mr. Buss, I have been with James Buss State Farm since I move to this area in 2017. The main reason I am still with you is the people you have working in your office. Like my experience today, everyone I've ever spoken with is knowledgeable, upbeat and friendly. The people you have as the face and mouthpiece of your company are incredible. I look forward to many more years with you."
"Thank you so much for the beautiful review Wendy. We are so grateful for customers like you that make our job a joy!"
Venkat Kommineni
March 4, 2025
"I had a fantastic experience working with Amanda for my State Farm auto insurance. She was incredibly knowledgeable, patient, and took the time to explain all my coverage options in detail. Amanda made the entire process seamless and stress-free, ensuring I got the best policy for my needs at a competitive rate. Her professionalism and friendly demeanor made it a pleasure to work with her. I highly recommend Amanda to anyone looking for reliable and personalized auto insurance assistance!"
"It was my pleasure to help you sir. Customers like you are the reason I love what I do! Thank you for the great review and enjoy your new car!"
Katherine McGarvey
February 28, 2025
"I’ve had State Farm insurance through this office for going on four years. Before State Farm, anything to do with my insurance was a complete headache. With State Farm, I know that my plan is just right for me, the price is fair, and they know me as a person - not just a policy number. Very grateful for Ricky explaining every aspect of their coverage plans and giving me open, honest advice on which plans would benefit me the best. I cannot recommend this office enough, call them and see for yourself."
"Thanks Katherine! We truly appreciate you taking the time to leave a review for our hardworking team! We appreciate your business!"
GISA Jeff Jackson
February 8, 2025
"Milia was fantastic to work with as she is very professional and helpful. I had my questions answered quickly and she helped make sure I was getting all the discounts that I qualified to receive. Outstanding service! Thank you!"
"We’re so happy to hear you had a great experience with Malia! We appreciate you! Thank you for your years of business with our agency. "
Samad Cornley
January 2, 2025
"I am pleased with the service that I received from Malia. She was very helpful and patient with me. All of my questions were answered and I am satisfied with the service."
"Samad, I'm glad to hear that you had a positive experience with Malia! It's wonderful that she was able to assist you patiently and answer all your questions. We appreciate your feedback and are happy that you're satisfied with our service. If you need any further assistance, feel free to reach out anytime. - James Buss - State Farm Insurance Agent, Lake Butler, FL"