State Farm® Insurance Agent James Buss

"Christina quickly went into action to take care of my issue. I am so thankful for her amazing customer service!"

"They are always very nice and real people easy to communicate and I’ve always gotten what I needed done with my insurance and they were always very understandable. They’ll talk to you about other options, but it has never been that salesman approach, which I hate. Ricky was awesome!"

"Spot on"

"There was an issue with my Autopay that took some time to resolve, but Christina was very diligent in helping me and stayed on top of things until it was fixed. Thanks Christina!"

"Ricky is awesome. Very personable. Honest. And trustworthy. He earned my trust!"

"Excellent customer service"

"I have had such a wonderful experience working with the Buss team over the last few years! They have great deals when you bundle and make getting coverage so simple. Best prices I’ve seen by a long shot. Ricky Norman just recently helped me with a quote on our home and was very attentive to our needs, he is very responsive and followed up with me regularly to provide updates on my quote. Thanks Ricky and the rest of the Buss team!"

"My husband and I called to get an insurance quote. We talked to Ricky and he was amazing from start to finish. When I didn’t understand the first thing about car insurance, he took the time to break it down and explain each part to me. He also got to know my husband and I to tailor our plan specifically to our needs. Thank you, Ricky! We look forward to doing business with you guys!"

"Christina was concerned about getting all the details correct and the best way to handle the policies"

"We recently switched over to State Farm and the transition was so smooth. I had the best customer service experience with James and Deanna. They genuinely cared about our safety, knowledgeable, patient and selfless. I recommend these Agents if you want to save ALOT and get a little more coverage as well. Definitely should switch if you're not with them yet."

"Deanna was lovely. She helped me and my mom swap from Geico and we didn't expect to save as much as we did. She was very personable to talk to and we had a laugh throughout the entire process. Makes you want to go in person rather than sit on the phone with an insurance rep all day haha"

"I love this insurance agent! They have treated me very well with my auto and I just signed up for rental insurance and some life insurance with this gentleman Ricky. He was very informative and very straightforward and very polite. I would recommend this company to all my friends and family."

"Christina was very helpful and professional guiding me though setting up auto insurance!! Thank you for making it so easy and setting me up with the health benefits as well!! You the best!!"

"This is the first time in my 60 years that I have contacted an insurance company and then given so much amazing information and really feeling like the person on the other end of the phone knew what I was talking about and was so kind and so patient explaining every detail to me, Deanna is an asset to your office and I can’t thank her enough for all of her help"

"Deanna was such a great help"

"Excellent customer service! Christina was friendly, helpful, and went out of her way to assist me. Highly recommend this agency!"

"Christina was very helpful & professional! Thanks again!"

"Deanna was really nice and sweet . She took her time and didn't make me feel rush into choice a policy"

"Despite my frustration on a major issue Christina and the rest of the staff solved the problem and got things taken care of. Thank you to everyone involved for your help."

"Great customer service. Ricky is efficient and kind with explaining policy questions and other insurance products that are in the policyholders best interests. Thank you!"

"I have been a customer of State Farm with James and Amanda Buss for many years. They are honest wonderful people that feel like part of your family. Christina spent almost an hour with me answering every question I had about my coverage. Going over each detail and making sure I am getting the discounts I qualify for and quotes on adding a young driver. Excellent, professional, and thorough. The James Buss team is the best!!! Thank you guys!"

"Always friendly knowledgeable and helpful!!!😊"

"Ricky made adding a whole life policy a piece of cake"

"Awesome experience, very friendly, & answered all of our questions in detail. Amanda helped us get more affordable coverage for our whole family! So grateful!"

"Deanna was great!!!! She explained everything really clear and simple :) 10/10!!!"