State Farm® Insurance Agent James Buss

"Great insurance, and they definitely got you covered, thanks to Ricky ."

"We love James Buss and his team. Ricky is usually who I talk to and he does an amazing job keeping me knowledgeable about my coverage and making sure I’m happy with it."

"Ricky, was great. He fixed all of my issues and was able to help me understand everything."

"Talked to Ricky, rates went down 😳... That was unexpected but also had a great conversation about life and trying to save me money elsewhere. Good people here"

"Mr Ricky at State Farm is awesome. Not only does he explain everything but he suggests coverages that doesn't just save $ but has you fully covered which saves you in the long run. Great company."

"Ricky never fails to answer any questions or problems I may have with patience and efficiency. It’s so nice to have an agent you feel is personable and doesn’t get annoyed with you even when you ask what feels like silly questions. Truly an amazing experience every time."

"Ricky was very helpful and gave the best customer service that I have received when calling a company"

"Very informative of the insurance company. Explained everything to me in plan language so I understood my options. Rickey is very patient and friendly. Plan on being with State Farm for years to come. I had a very pleasant experience and plan on telling my friends and neighbors."

"I had a great experience with Ricky helping me with my new Policy for full coverage insurance. V/r, JoAnna Bush. ."

"Christina was amazing and super helpful!! Go to her with all of your insurance needs!!! Thank you Christina!!"

"Christina assisted me today with changing my policy from one company to state farm! She was wonderful to deal with and knew her stuff. 10/10 would recommend her for any insurance needs!"

"Ricky was very knowledgeable and very helpful in getting a great rate on our car insurance. We are very thankful to be with Statefarm and to have him as our agent."

"Ricky Norman very nice and helpful. He really did a great job helping with my car insurance. He was very professional and answered all my questions."

"Ricky is the best and truly cares about his clients!"

"It was a pleasure talking to and working with Ricky Norman of State Farm on my upcoming vehicle renewal policy. Mr. Norman is very professional and knowledgeable of insurance products offered by State Farm. Give Ricky a call for all your insurance needs."

"The James Buss State Farm team helped me save money and are knowledgeable, professional and more than happy to take time to explain my policies/coverage to me. I appreciate that they are handicap accessible for in person appointments."

"I recently switched auto insurance. I saved almost $50 a month. Ricky is very personable and knowledgeable of his job. Im very happy with the switch!"

"Ricky was awesome! He helped me get what I needed as quickly and efficiently as possible!"

"Ricky was very helpful, made sure I understood what coverage I was getting it why it was important. And save me a considerable amount of money versus my previous policy with another company. Answered every question I had and some questions I didn't know that I needed to ask. Even if he didn't save me money he earned my business today."

"Ricky Norman at James Buss, was extremely helpful and able to answer my questions (even when I emailed after hours). Thanks Ricky for your help!"

"Ricky was promt and has a great customer service skills. Great experience."

"Ricky was phenomenal. I believe him and I stayed on the phone for over an hour. I really enjoyed the conversation we had as it was family oriented as well as insurance information. Highly highly recommend him"

"Ricky was wonderful! Knowledgeable resourceful, and was able to fill the time eith great conversation while he input my information. This branch makes it very hard to want to be insured by any one else, and Ricky confirmed that today."

"I typically don’t write reviews for insurance agents, but Ricky is truly an exception and absolutely deserves the recognition. I recently switched my insurance to State Farm online, and Ricky personally called to confirm my policy and review all of my coverages. He took the time to thoroughly explain everything and walked me through hypothetical life situations and how different insurance options could impact me down the road. As a young female who isn’t very knowledgeable about all the details of car insurance, I really appreciated how patient and respectful he was. He explained things using analogies that actually made sense and made sure I fully understood before moving on. Ricky genuinely treated me like his own and made education a priority rather than rushing through the call. I can’t recommend him enough. If you’re looking for an agent who truly cares and wants you to feel confident in your coverage, Ricky is the one to call."

"The worst. I don’t understand why my premium is always going up, all the time. The people who work there seems to have zero knowledge and never help. I’m very frustrated 😡"