State Farm® Insurance Agent James Buss

"Christina was amazing and super helpful!! Go to her with all of your insurance needs!!! Thank you Christina!!"

"Christina assisted me today with changing my policy from one company to state farm! She was wonderful to deal with and knew her stuff. 10/10 would recommend her for any insurance needs!"

"Ricky was very knowledgeable and very helpful in getting a great rate on our car insurance. We are very thankful to be with Statefarm and to have him as our agent."

"Ricky Norman very nice and helpful. He really did a great job helping with my car insurance. He was very professional and answered all my questions."

"Ricky is the best and truly cares about his clients!"

"The James Buss State Farm team helped me save money and are knowledgeable, professional and more than happy to take time to explain my policies/coverage to me. I appreciate that they are handicap accessible for in person appointments."

"Ricky was very helpful, made sure I understood what coverage I was getting it why it was important. And save me a considerable amount of money versus my previous policy with another company. Answered every question I had and some questions I didn't know that I needed to ask. Even if he didn't save me money he earned my business today."

"Ricky Norman at James Buss, was extremely helpful and able to answer my questions (even when I emailed after hours). Thanks Ricky for your help!"

"Ricky was promt and has a great customer service skills. Great experience."

"Ricky was phenomenal. I believe him and I stayed on the phone for over an hour. I really enjoyed the conversation we had as it was family oriented as well as insurance information. Highly highly recommend him"

"Ricky was wonderful! Knowledgeable resourceful, and was able to fill the time eith great conversation while he input my information. This branch makes it very hard to want to be insured by any one else, and Ricky confirmed that today."

"I typically don’t write reviews for insurance agents, but Ricky is truly an exception and absolutely deserves the recognition. I recently switched my insurance to State Farm online, and Ricky personally called to confirm my policy and review all of my coverages. He took the time to thoroughly explain everything and walked me through hypothetical life situations and how different insurance options could impact me down the road. As a young female who isn’t very knowledgeable about all the details of car insurance, I really appreciated how patient and respectful he was. He explained things using analogies that actually made sense and made sure I fully understood before moving on. Ricky genuinely treated me like his own and made education a priority rather than rushing through the call. I can’t recommend him enough. If you’re looking for an agent who truly cares and wants you to feel confident in your coverage, Ricky is the one to call."

"The worst. I don’t understand why my premium is always going up, all the time. The people who work there seems to have zero knowledge and never help. I’m very frustrated 😡"

"I contacted Ricky to review our auto insurance coverage. He reviewed in detail several options to reduce the cost while maintaining appropriate coverage. He was very professional and helpful in explaining the options."

"Christina was great! She helped me with the coverage I needed, which my other car insurance didn't go over with me. She pointed out I didn't have the right coverage, and for that, I'm grateful! Thank you, Christina! ❤️ 😊"

"Christina was great and helpful, helped me with my account. These guys have been amazing and have literally been with me through so much… I mean that literally lol."

"Christina promptly processed my requests for a premium adjustment which increased my cost savings in Homeowners insurance."

"Ricky was Super nice and very efficient thank you"

"Awesome and fast friendly services and coverage."

"Very friendly people going to be with them many years to come. Thanks Ricky Norman 🫶🏻"

"This is the first time in my 60 years that I have contacted an insurance company and then given so much amazing information and really feeling like the person on the other end of the phone knew what I was talking about and was so kind and so patient explaining every detail to me, Deanna is an asset to your office and I can’t thank her enough for all of her help"

"My husband and I had a great experience talking to Ricky. Insurance is very confusing to me and Ricky was very patient and knowledgeable. I would highly recommend them to everyone."

"I stopped in one day to pay for a booth for an event that was coming up and figured that my husband and I were looking for a new auto insurance company because the current one had raised the price for ours. Ricky Norman was very eager to help me with a quote for our cars and it was better than our current plan. I talked it over with my husband and then called Ricky and setup our new policy."

"Mr.Ricky was very friendly and helpful for what I needed information on and helped me form an understanding on most of my concerns. Thank you State farm and thank you Ricky!"

"James “Ricky” is a great blessing. He was able to provide great service."