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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise Wolford

August 7, 2026

5  out of  5
rating by Denise Wolford
"Dustin called me about month ago to come back to State Farm and he is very friendly and his customer service is great."
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Rhonda Cribbs

August 6, 2026

5  out of  5
rating by Rhonda Cribbs
"Very good all the way through getting it done quick to reply very polite Dustin handle our insurance deal very well"
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Claudia deCurnou

July 24, 2026

5  out of  5
rating by Claudia deCurnou
"Ricky was very helpful in providing information i need to make a decision on my coverage."
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Jason Detreich

July 17, 2026

5  out of  5
rating by Jason Detreich
"Ricky was extremely knowledgeable and made things easy to understand. He was easy to contact and answered all my questions!"
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Pamela Fletcher

July 17, 2026

5  out of  5
rating by Pamela Fletcher
"Rick has been awesome! Took the time to explain what my changes would be and the best times to make them to save me money. In this economy that’s a huge concern. Thank you State Farm and Thank you Rick!!"
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Kristina Carpenter

July 16, 2026

5  out of  5
rating by Kristina Carpenter
"Ricky is the best here! Had a nice conversation with him making sure I didn’t have any questions on my current insurance as well as taking the time to explain additional renters and life insurance ."
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LaurieLee Taylor

July 15, 2026

5  out of  5
rating by LaurieLee Taylor
"The agent with State Farm couldn't have been any better help
Thank you so much Ricky Norman,
It was such a pleasure speaking with you today. You made my day and my life so much better
I can't express my gratitude for all you help.
Laura Taylor"
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Andrew Davis

July 14, 2026

5  out of  5
rating by Andrew Davis
"Shout-out to Ricky for helping me with my new policy changes and making everything easy to understand. He's a cool guy and very personable. We had a great chat and he got me a good rate on my auto policy."
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Charlene Smith

July 10, 2026

5  out of  5
rating by Charlene Smith
"Ricky was very helpful and very pleasant to discuss our auto insurance and help us get great rate"
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Noah Armstrong

July 10, 2026

5  out of  5
rating by Noah Armstrong
"I've been with James Buss for a while now and they are always very easy to interact with. I purchased a new vehicle, so I called Ricky and he helped get everything set up. He was quick, funny, and personable. Great guy to have on your side"
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Freddy Rowell

June 30, 2026

5  out of  5
rating by Freddy Rowell
"Diana with the James buss office is literally the best help I have ever gotten from a customer standpoint. She went so far above and beyond. I had a very weird and confusing situation. She found the root of the problem and handled it with ease. Using amazing communication the whole time it felt like I was almost talking to a friend she made me feel very comfortable as a customer during a troubled time. I even first called on a Friday around 3pm and she offered to even work from home during the weekend to help me out. There is absolutely no reason she should have done that, she deserves the utmost recognition and appreciation. 100/10! 5 stars! Absolutely amazing!"
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Brandon Mcpeak

June 24, 2026

5  out of  5
rating by Brandon Mcpeak
"I’ve had my insurance through them for years always great communication great people easy to work with. I would highly recommend them."
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Kerri-Ann Barrett

June 22, 2026

5  out of  5
rating by Kerri-Ann Barrett
"It has been a blessing for me working with Ricky. Not only was he able to save me and my company money but he has amazing work ethics. Awesome communicator...."
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criss jowers

June 18, 2026

5  out of  5
rating by criss jowers
"Deanna was really helpful with answering all of my questions. The text feature vs calling is also really nice instead of sitting on the phone. I love this State Farm office. They are always willing to help you and help with making the best decision for yourself and policy."
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Johnny Montana

June 17, 2026

5  out of  5
rating by Johnny Montana
"Incredible human being. Down to earth guy who puts you first. This was months in the making but we made it happen! Shout out to Ricky!"
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Ken Gillaspy

June 5, 2026

5  out of  5
rating by Ken Gillaspy
"This was the best call I can remember for a long time. Dustin should be so busy with people calling him to save money and be happy."
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Christina Halley

May 31, 2026

5  out of  5
rating by Christina Halley
"They take care of you"
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Dawn McLean

May 29, 2026

5  out of  5
rating by Dawn McLean
"Recently , recommended by two friends, l spoke with Justin who handled my request professional & welcoming. He assisted me in switching from another auto insurance due to another insurance company being more than double for same coverage. The savings left me grateful. So glad I did not wait any longer. Justin is very professional and right to the point and explains things without you having to figure everything out. Glad to know I am with people that care. Thank you Justin!"
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Emily McKinnon

May 22, 2026

5  out of  5
rating by Emily McKinnon
"Ricky was great! Got right on what I needed and took care of it!"
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Alexander Williams

May 21, 2026

5  out of  5
rating by Alexander Williams
"Mrs.Heather was very friendly and informative for what I needed help with and helped me form an understanding on most of my concerns. Thank you State farm for showing empathy towards those going through hard times and thank you Heather!"
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Phyllis Winn

April 30, 2026

5  out of  5
rating by Phyllis Winn
"Ricky was extremely professional, helpful, and knowledgeable. He helped to move my vehicles and home policies to one agent saving me money. Thank you very much!"
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Tyler Bagley

April 20, 2026

5  out of  5
rating by Tyler Bagley
"Ricky has Excellent customer service and and remembers you as a person not just another policy number"
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Ronald Smith

April 14, 2026

5  out of  5
rating by Ronald Smith
"Great Experience with Ricky! Really went over everything, very knowledgeable! Great to talk with also! Thank you Ricky!"
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Roger Barnett

April 8, 2026

5  out of  5
rating by Roger Barnett
"Ricky was absolutely amazing! His personality and heart SHINES through his work. We are so grateful for his service!"
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B W

April 6, 2026

5  out of  5
rating by B W
"Called and spoke with Ricky today with some questions about uninsured motorist coverage. Ricky was on top of it and cleared everything up! Great costumer service and enthusiastic about his job! If you need questions answered or in the need for insurance coverage, go see Ricky, he’ll get you right!"